We want you to love your purchase from Dylmon. If you are not completely satisfied, we are here to help.
Eligibility Window: You have 30 calendar days from the date you received your item to request a return.
Item Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Return Process: To start a return, please contact our support team at [support@dylmon.com]. We will provide you with the necessary return instructions.
Refunds: Once we receive and inspect your item, we will notify you of the status of your refund. If approved, a full refund will be automatically applied to your original method of payment within 5–7 business days.
Return Shipping: Since all our products qualify for free shipping, please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
